Cell Phone Parts Supplier | iPhone Parts Wholesale

Warranty

: Warranty

60 DAYS Warranty

Warranty

All parts and functional devices come with a 60-day warranty (Except Tool and Accessories with NO WARRANTY). LCDSWAP.COM only offers store credit or exchanges, no refunds. It is the BUYER responsibility to test all parts before installing them. LCDSWAP.COM will not apply any store credit after 60 days from the purchase date.

Returns

-All returns must be in its original condition (including stickers on LCD and screen) otherwise the warranty on the part will be void.

-All return shipping cost is the responsibility of the buyer; we do not refund return shipping.

-Customers must fill out the RMA form.

-Any return packages without an RMA number will not be processed.

-Items with physical damage are not eligible for return.

-If the return products were not purchased from LCDSWAP.COM, they are not eligible for return.

-Once you submit the RMA you must ship out the return parts within 10 days.

We must receive your item within the warranty period for it to be eligible for return. We will almost always provide store credit based on the current price for the item.

Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the defective piece on 1st of March when price is $22, we will only add $22 store credit on your account and NOT the original $25. This measure is taken to minimize abuse of our lenient return policy.

Payment Methods

: We accept all major credit cards

Take Advantage Of Your Corporate Account

: PayPal is accepted here

For Orders Of All Sizes

Currently, we accept the following payment methods:

Credit Card

PayPal

We offer a wide variety of payment methods to serve your needs. If there’s a payment method you’d like to use that is not listed above, get in touch with your account rep and we will try our best to accommodate you.

Note: For orders over $50,000, we can only accept Wire Transfer.

Shipping Policy

: Orders are shipped same day if order placed before:

3:00 PM EST

: Overnight 1 Day Shipping cutoff time:

4:00 PM EST

We ship with the following carriers:

USPS, Canada Post, FedEx.

Severe weather and holidays may delay your order.
Orders placed on Saturday or Sunday will ship out the following Monday.

Delivery Times

Most shipments will arrive within 1-5 business days. Certain areas in North America may take up to 15 business days.

For international shipments, shipments will arrive anywhere between 1-30 business days. You can see these options during checkout depending on what option you select.

Guaranteed Delivery

There are instances where carriers are facing delays or some other unforeseen event that may cause your package to be delayed or stolen or lost in transit. In any of these events, we will gladly open a claim for you with the carriers. We will keep you posted about the status of the claim as we get updates.

Return Policy

: You must arrange for your own shipping for RMA.

For All Parts, Tools, Devices And Accessories.

: RMA processing time is 1 week.

We Will Ship Your Returns Or Provide Store Credit.

Restocking Fees – Business Account

If you purchased something and no longer have use for it (for example you may be closing down your store), we can accept items back free of charge*. Please reach out to your account representative when taking advantage of our restocking policy. The only catch is that you will not be refunded your original purchasing prices but instead the selling price of that item on our website.

Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the functioning piece on 2nd of March when the price is $23, we will provide you store credit for $23 which you can claim from us.

Restocking Fees – Individual Account

If you purchased something and no longer have use for it or if you purchased the wrong item, we can accept items back but we will charge a restocking fees. There is a 20% restocking fee. Also, the Non-Business account processing fee is non-refundable as well. Please reach out to us if you have any questions.

Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the functioning piece on 2nd of March when the price is $23, we will provide you store credit for $18.40 which you can claim from us. The $10 non-business account order fee is also non-refundable.