We offer lifetime warranty
for all parts sold on our website
We DO NOT offer warranty
for tools or accessories.
We offer the following warranty for the various product categories:
Parts – Lifetime warranty on all products. Items with physical damage are not eligible for return.
Tools – No Warranty
Accessories – No Warranty
Devices – 30 Day warranty on functionality. Lifetime warranty on IMEI. Items with physical damage are not eligible for return. See more information below.
We must receive your item within the warranty period for it to be eligible for return. We will almost always provide store credit based on the current price for the item.
Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the defective piece on 1st of March when price is $22, we will only add $22 store credit on your account and NOT the original $25. This measure is taken to minimize abuse of our lenient return policy.
Devices sold through our website are sold for our phone buyback partners. The warranty we receive from them is the same warranty we forward over to our customers. The warranty includes 30 day for all functionality and lifetime warranty on the IMEI of the device. Devices can not be returned for cosmetic condition discrepancies.
We accept all major credit cards
take advantage of your corporate account
PayPal is accepted here
for orders of all sizes
Currently, we accept the following payment methods:
Email Money Transfer – Canada Only
We offer a wide variety of payment methods to serve your needs. If there’s a payment method you’d like to use that is not listed above, get in touch with your account rep and we will try our best to accommodate you.
Note: For orders over $50,000, we can only accept Wire Transfer.
We do not offer credit terms of any sort. All orders are shipped after receiving payment.
Orders are shipped same day if order placed before:
3:00 PM EST
Overnight 1 Day Shipping cutoff time:
3:00 PM EST
We ship with the following carriers:
USPS, Canada Post, UPS, FedEx, Purolator, DHL. If you prefer to arrange for your own shipping, simply select the “I will arrange for my own shipping option” during checkout.
Severe weather and holidays may delay your order.
Orders placed on Saturday or Sunday will ship out the following Monday.
Most shipments will arrive within 1-4 business days. Certain areas in North America may take up to 7 business days.
For international shipments, we only ship via DHL and shipments should always arrive in less than 4 business days.
Shipping Fees & Shipping Times
We charge the following base rates for shipping. Expedited shipping options are also available during checkout.
United States & Canada
$10 – Standard (Up to 5 Business Days)
$17 – 2 Business Days Expedited
$24 – 1 Business Day Express
We charge $100 flat for all shipments going outside of North America.
Generally, there is a basic $100 insurance on shipments from most carriers covering damage of contents. We do not purchase additional insurance when shipping with any carrier. If you require additional insurance on your orders, please arrange for your own shipping.
You must arrange for your own shipping for RMA.
For all parts, tools, devices and accessories.
RMA processing time is 1 week.
We will ship your returns or provide store credit.
Restocking Fees – Business Account
If you purchased something and no longer have use for it (for example you may be closing down your store), we can accept items back free of charge*. Please reach out to your account representative when taking advantage of our restocking policy. The only catch is that you will not be refunded your original purchasing prices but instead the selling price of that item on our website.
Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the functioning piece on 2nd of March when the price is $23, we will provide you store credit for $23 which you can claim from us.
Restocking Fees – Individual Account
If you purchased something and no longer have use for it or if you purchased the wrong item, we can accept items back but we will charge a restocking fees. There is a 20% restocking fee. Also, the Non-Business account processing fee is non-refundable as well. Please reach out to us if you have any questions
Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the functioning piece on 2nd of March when the price is $23, we will provide you store credit for $18.40 which you can claim from us. The $10 non-business account order fee is also non-refundable.
Once you are ready to ship your RMA to us, you may simply print the buyback form from the “My Account” panel and ship your returns to our address. Upon shipping, please e-mail us the tracking number to [email protected] as well as the RMA # on your form.
Upon receiving your RMA, we will inspect items and ensure they are eligible for returns. The processing time for RMA inspection is approximately 1 week. Once inspection and internal control are completed, we will issue store credit to your account.
RMA Policy Abuse
Customers that are caught abusing our exchange/return/refund/RMA/store credit policies will indefinitely be BANNED from LCDSWAP and all affiliate businesses.
Customer ReviewsSubmit Review
5 out of 5 stars posted 3 years agoTrès bon service et rapide Merci LCD SWAP
5 out of 5 stars posted 2 years agoService rapide et professionnel, fortement recommandé.
5 out of 5 stars posted 3 years agogood turn around and friendly staff !!!!!!!!!!!
5 out of 5 stars posted 3 years agoExcellent service
5 out of 5 stars posted 3 years agovery nice .
5 out of 5 stars posted 3 years agoFantastic. Easy and fast
5 out of 5 stars posted 3 years agoFast and it's easy to work with them.
5 out of 5 stars posted 2 years agogreat service very fast turnaround!
5 out of 5 stars posted 2 years agoExellent experience
5 out of 5 stars posted 2 years agoExcellent Service.
5 out of 5 stars posted 3 years agoI forgot to get payment from them, I emailed me months later and they sent me the payment. They stick to their word.
5 out of 5 stars posted 2 years agoGreat and fast service
5 out of 5 stars posted 2 years agoHonest service with excellent turn around time!
5 out of 5 stars posted 2 years agofast and well done
5 out of 5 stars posted 2 years agoAwesome service and quick turnarouind time
5 out of 5 stars posted 3 years agoFast turnaround with cheque and great value for my broken screens!
5 out of 5 stars posted 3 years agoThere price is really good ..I want to do more business with them.
5 out of 5 stars posted 3 years agoGreat people to deal with. Fast turnaround and friendly service.
5 out of 5 stars posted 2 years agoExcellent customer service from Waleed Shahzad
5 out of 5 stars posted 2 years agoGreat fast service, I would Highly recommend them to everyone. They helped my business Computer Engineering Group and we will use them over everyone else.
5 out of 5 stars posted 2 years agoSuper Fast Turn-around times with Quotes, Inspections, and Payments! This is the best place to sell your bad LCD's by far!
5 out of 5 stars posted 3 years agoVery good price in the market. Dealing with this company is easy and fast. Great business partner.
5 out of 5 stars posted 2 years agoFast ans awesome service. Will work with them very soon..!!! Highly recommended ...
5 out of 5 stars posted 2 years agoVery fast respons. Job well done
5 out of 5 stars posted 3 years agoFinally, a legit company to sell my repair shops broken screens to in Canada! They are in Toronto and a very good at what they do. Shipping was prepaid by them. Package was picked up from my business. They guarantee your screens will be tested and graded in three days or less. Once you give them the go ahead they Etransfer or Paypal you the value of the screens. Very professional. Very courteous. A pleasure to do business with. I highly recommend Lcd swap. Jay Owner/operator Jays Cell & Tablet Repair Niagara Falls, On
5 out of 5 stars posted 4 years agoDefinitely deserve a 5 star rating. I collect broken-glass LCD Screens for a living and these guys give me the best quote. I have sold them thousands of screens in the past few months and it is a quick transaction every single time. Thanks!
5 out of 5 stars posted 2 years agoVery fast processing and detailed account of how much your screens are worth. Highly recommended.
5 out of 5 stars posted 2 years agoexcellent! super fast payment! will send lcds again! thank you.
5 out of 5 stars posted 3 years agoThe service was really straight forward with getting a shipping label, and once I sent out the box, they only took a few days to get back to me with how much they where worth, it was a surprisingly alot.
5 out of 5 stars posted 2 years agoThey have a fast turnaround on payment and do a fair assessment! Give them a try we recommend them.
5 out of 5 stars posted 2 years agoLCD swap is great, been doing business with them for years now and I've never had any issues. A+ all the way
5 out of 5 stars posted 2 years agoVery easy transaction. Fast email and phone response. Turnaround time was very fast.
5 out of 5 stars posted 2 years agoWaleed and his team are always great!
5 out of 5 stars posted 2 years agoGreat service and fast turnaround time. Highly recommended for your buisiness
5 out of 5 stars posted 3 years agoVery quick turnaround time. They shared a detailed report with me on which of my screens were working / defective. Quick response time to my emails. They transferred my money to me fast. I will definitely be dealing with these guys again.
5 out of 5 stars posted 2 years agoI am very please and satisfy the service and quick turn around time. I am looking forward to do long term business with your company. Best regards, USA-Lcd Steven
5 out of 5 stars posted 2 years agoprompt service honest and good customer service
5 out of 5 stars posted 2 years agoawesome service. fair pricing and fast turnaround time.
5 out of 5 stars posted 2 years agoFair prices and fast turnaround time. Been using these guys for a couple of years and thousands of screens. Can warmly recommend!
5 out of 5 stars posted 1 year agoGreat response time - quick payout!
5 out of 5 stars posted 2 years agoVery satisfied with the service I received. It tooks 2 days to received, test and pay for my broken screens, very impressive how fast it was. I recommand this company. A+++
5 out of 5 stars posted 2 years agofast turn around once they receive your screens. always pay quickly
5 out of 5 stars posted 2 years agoVery happy with there customer service! Thank you LCD swap!!! I would recommend to anyone!!!
5 out of 5 stars posted 2 years agoHello, can someone please send me the Owners email. I own a large company and have sent a fair amount of money and still no shipment. I will need a different address than Waleed thanks. Other than that service great, product great, amazing company, do business with them any time of the week!:)
5 out of 5 stars posted 2 years agoI had another company I was doing business with and it took several weeks to have the screens tested and to be paid. I found LCDSWAP and gave them a try. After I mailed my broken screens they were tested and I received a fair price, all within a week. Needless to say I'm pleased and we'll be doing business in the future.
5 out of 5 stars posted 2 years agoFast turnaround time and great customer service. I have used LCDSWAP for LCD buybacks as well as new LCD orders. Great service all around!
5 out of 5 stars posted 1 year agoGreat service. Fast turn around time.
5 out of 5 stars posted 1 year agoGreat and quick service, all include with shipping label within Canada for over 50 screens. Quick turn around with money paid within 24 hours. Will definitely keep doing business in the future. Thanks!