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    LIFETIME Warranty

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    SAME DAY SHIPPING for orders before 3PM EST

WOOCS 1.2.6

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1.844.523.7927
  • Mon-Fri
  • 10AM-6PM EST
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FAQs

Buyback

How should I pack my LCDs?

Packing your LCDs correctly can easily earn you a 10-20% extra yield. It really does make the difference.

Please use a heavy duty box if possible and ensure you use bubble wrap to both protect LCDs and to ensure the box is not moving. We have created a short video on packaging instructions which can be viewed HERE.

Packaging Tips

  • Aim to not go over 400 LCDs in a single box.
  • WATCH OUR VIDEO HERE.
  • Pack each LCD in an individual bubble bag sleeve if you can.
  • Ensure that the box is not shaking at all and is sturdy.

What is the requirement for a free shipping label?

There is no minimum order to get a FREE Shipping Label (we only deduct shipping if your buyback order is less than $200). Rates are locked in for date items are shipped. Click HERE to request a shipping label.

Where do I ship LCDs?

You may request a FREE Shipping Label by clicking HERE.

 

If arranging shipping on your own, please ship to the address below and email us TRACKING NUMBER and FROM NAME to [email protected]

 

USA SHIPPING ADDRESS

LCDSWAP
C-831 MAHAR AVE
LOS ANGELES, CA 90744
UNITED STATES

 

CANADA SHIPPING ADDRESS

LCDSWAP CANADA
26-2250 MIDLAND AVE
TORONTO, ON M1P 4R9
CANADA

 

What payment methods are available for payouts?

We offer a number of payment methods to suit your business. The most popular payment methods that we offer include:

PayPal

Check/Cheque

Wire Transfer

ACH Deposit (U.S. Only)

Email Money Transfer (Canada Only)

Store credit (10% Extra Bonus)

Do you guys ship back Defective LCDs?

In case of a disagreement, your LCDs are available for 7 days from the date your report is tested and ready to be shipped back to you. You may either provide your own shipping label or we can ship back your screens for a fixed shipping rate of $20 – includes S&H.

Note: If you require your defective LCDs back, you must let us know before getting paid as we disperse items into our inventory as soon as payments are made.

New LCDs

Yes, we do.

For customers who purchase screens in bulk, we offer better great discounts at different tiers. Click HERE to view our Volume Tier Pricing.

We offer lifetime warranty on all LCDs. As long as the item is not physically damaged and has the LCDSWAP sticker, we will provide warranty. Click HERE for complete warranty details.

We have locations in Canada and USA. For US orders, orders will ship from Los Angeles. For Canadian orders, orders will ship from Toronto.

There may be instances where we are out of stock in 1 location and your order will ship from another location. In all cases, your orders will ship from North America.

All orders received before 3PM EST are shipped same day. Shipping time is anywhere from 1 to 5 Business Days – We offer multiple shipping options to serve you best.

Yes, please select the “Local Pickup” option during checkout. Local Pickup is currently only available at the Canada location.

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